By Emeritus Professor Stephen Jerome Frenkel

Conference Presentations

Guan X; Frenkel SJ, 2017, 'How perceptions of training impact employee performance: evidence from two Chinese manufacturing firms', presented at 2017 Annual Academy of Management Meeting, Atlanta, 04 August 2017 - 08 August 2018

Guan X; Frenkel SJ, 2017, 'Explaining supervisor-subordinate guanxi and subordinate performance through a conservation of resources lens', presented at 2017 Annual Meeting of the Academy of Management, Atlanta, 04 August 2017 - 08 August 2017

Groth M; Goodwin RE; Frenkel SJ, 2009, 'Examining the relationship between emotional labor, work context, and employee outcomes', presented at Society for Industrial and Organizational Psychology 2009, New Orleans, USA

Groth M; Frenkel SJ, 2007, 'Emotional labor, well-being and performance among front-line call center workers', presented at Academy of Management Meetings, Philadelphia, PA, USA

Groth M; Frenkel SJ, 2007, 'Forced to smile: The effects of emotional labor of call center employees on performance and absenteeism', presented at Society for Industrial and Organizational Psychology 2007, New York, NY, USA

Back to profile page