By Emeritus Professor Stephen Jerome Frenkel

Journal articles

Frenkel SJ, 1978, 'Book Reviews : THE FIFTH ESTATE: BRITAIN'S UNIONS IN THE SEVENTIES By Robert Taylor (Routledge and Kegan Paul, London, 1978), 368 pp. Price £7.50', Journal of Industrial Relations, 20, pp. 495 - 496, http://dx.doi.org/10.1177/002218567802000412

Derber M; Batstone E; Boraston I; Frenkel S, 1978, 'Shop Stewards in Action: The Organization of Workplace Conflict and Accommodation.', ILR Review, 31, pp. 541, http://dx.doi.org/10.2307/2522244

Frenkel S, 1977, 'Book Reviews : Handbook of Industrial and Organizational Psychology', Journal of Industrial Relations, 19, pp. 321 - 322, http://dx.doi.org/10.1177/002218567701900310

Frenkel SJ, 1977, 'Book Reviews : SOCIAL CONTROL IN INDUSTRIAL ORGANIZATIONS, INDUSTRIAL RELATIONS AND INDUSTRIAL SOCIOLOGY: A STRATEGIC AND OCCUPATIONAL STUDY OF BRITISH STEEL MAKING By Peter Bowen (Routledge & Kegan Paul, London, 1976), 270 pp. Price $20.60', Journal of Industrial Relations, 19, pp. 99 - 100, http://dx.doi.org/10.1177/002218567701900111

Frenkel SJ, 1976, 'Book Reviews : COMPARATIVE UNION DEMOCRACY: ORGANIZATION AND OPPOSITION IN BRITISH AND AMERICAN UNIONS By J. David Edelstein and Malcolm Warner (George Allen & Unwin Ltd., London, 1975), 378 pp. Price $42.95', Journal of Industrial Relations, 18, pp. 295 - 298, http://dx.doi.org/10.1177/002218567601800309

FRENKEL SJ, 'INDUSTRIAL SOCIOLOGY AND WORKPLACE RELATIONS IN ADVANCED CAPITALIST SOCIETIES', INTERNATIONAL JOURNAL OF COMPARATIVE SOCIOLOGY, 27, pp. 69 - 86, http://dx.doi.org/10.1177/002071528602700105

Conference Papers

Frenkel SJ; Orlitzky M; Wallace CM, 2005, 'Accounting for Absence from Work in Australian Call Centres: Re-enter Human Relations Theory?', presented at International Human Resource Conference Proceedings 2005.

Frenkel SJ, 1988, 'Australian Employers in the Shadow of the Labor Accords', in Industrial Relations A Journal of Economy and Society, pp. 166 - 179, http://dx.doi.org/10.1111/j.1468-232X.1988.tb00999.x

Conference Presentations

Guan X; Frenkel SJ, 2017, 'How perceptions of training impact employee performance: evidence from two Chinese manufacturing firms', presented at 2017 Annual Academy of Management Meeting, Atlanta, 04 August 2017 - 08 August 2018

Guan X; Frenkel SJ, 2017, 'Explaining supervisor-subordinate guanxi and subordinate performance through a conservation of resources lens', presented at 2017 Annual Meeting of the Academy of Management, Atlanta, 04 August 2017 - 08 August 2017

Groth M; Goodwin RE; Frenkel SJ, 2009, 'Examining the relationship between emotional labor, work context, and employee outcomes', presented at Society for Industrial and Organizational Psychology 2009, New Orleans, USA

Groth M; Frenkel SJ, 2007, 'Emotional labor, well-being and performance among front-line call center workers', presented at Academy of Management Meetings, Philadelphia, PA, USA

Groth M; Frenkel SJ, 2007, 'Forced to smile: The effects of emotional labor of call center employees on performance and absenteeism', presented at Society for Industrial and Organizational Psychology 2007, New York, NY, USA

Reports

Frenkel SJ; Bolen T; Wilcox TP, 1995, Measuring workplace performance, Australian Government Publishing Service, Canberra

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