By Emeritus Professor Stephen Jerome Frenkel

Journal articles

Frenkel S, 1996, 'Management of knowledge-intensive companies', Australian Journal of Management, 21, pp. 77 - 78, http://dx.doi.org/10.1177/031289629602100108

Korczynski M; Shire K; Frenkel SJ; Tam M, 1996, 'Front line work in the new model service firm: Australian and Japanese comparisons', Human Resource Management Journal, 6, pp. 72 - 87

Frenkel SJ; Korczynski M; Donoghue L; Shire K, 1995, 'Reconstituting work: trends towards knowledge work and info-normative control', Work Employment and Society, pp. 773 - 796

FRENKEL SJ, 1993, 'STATUS INFLUENCES IN THIRD-WORLD LABOR-MARKETS - CASTE, GENDER, AND CUSTOM - SCOVILLE,JG', INDUSTRIAL & LABOR RELATIONS REVIEW, 47, pp. 152 - 154, http://dx.doi.org/10.2307/2524260

Frenkel S, 1992, 'Book Reviews : CULTURE, CONTROL AND COMMITMENT: A STUDY OF WORK ORGANIZATION AND WORK ATTITUDES IN THE UNITED STATES AND JAPAN By James R. Lincoln and Arne L. Kalleberg. Cambridge University Press, Cambridge, 1990, xii + 291 pp., $99.00 (hardback)', Journal of Industrial Relations, 34, pp. 335 - 338, http://dx.doi.org/10.1177/002218569203400208

FRENKEL SJ, 1991, 'INTERNATIONAL HANDBOOK OF PARTICIPATION IN ORGANIZATIONS, VOL 1, ORGANIZATIONAL DEMOCRACY - TAKING STOCK - LAMMERS,CJ, SZELL,G', INDUSTRIAL & LABOR RELATIONS REVIEW, 44, pp. 770 - 771, http://dx.doi.org/10.2307/2524474

Frenkel S; Shaw M, 1991, 'Employee Relations and Organizational Growth and Decline: A Case Study', Journal of Industrial Relations, 33, pp. 196 - 219, http://dx.doi.org/10.1177/002218569103300203

Frenkel SJ; Pratt G, 1990, 'Analysing the Quality of Workplace Labour Relations: An Exploratory Study with Reference to the Australian Metal Industry', Asia Pacific Journal of Human Resources, 28, pp. 42 - 59, http://dx.doi.org/10.1177/103841119002800103

Frenkel S; Peetz D, 1990, 'Enterprise Bargaining: The BCA's Report on Industrial Relations Reform', Journal of Industrial Relations, 32, pp. 69 - 99, http://dx.doi.org/10.1177/002218569003200105

Frenkel S, 1990, 'Reviews', Economic and Industrial Democracy, 11, pp. 425 - 426, http://dx.doi.org/10.1177/0143831X90113012

Frenkel S; Peetz D, 1990, 'The BCA Report: A Rejoinder', Journal of Industrial Relations, 32, pp. 419 - 430, http://dx.doi.org/10.1177/002218569003200308

Frenkel SJ, 1990, 'The Incidence and Control of Technical Change in the Australian Printing Industry', Economic and Industrial Democracy, 11, pp. 39 - 64, http://dx.doi.org/10.1177/0143831X90111003

Frenkel SJ, 1989, 'Explaining the Incidence of Worker Participation in Management: Evidence from the Australian Metal Industry', Australian Journal of Management, 14, pp. 127 - 150, http://dx.doi.org/10.1177/031289628901400202

Frenkel SJ, 1989, 'Productivity Growth: Towards a Sociological Synthesis', Labour and Industry, 2, pp. 5 - 31, http://dx.doi.org/10.1080/10301763.1989.10669061

FRENKEL SJ, 1989, 'STRIKES - INDUSTRIAL-CONFLICT IN BRITAIN, USA AND AUSTRALIA - JACKSON,MP', INDUSTRIAL & LABOR RELATIONS REVIEW, 42, pp. 314 - 314, http://dx.doi.org/10.2307/2523381

Frenkel SJ; Weakliem DL, 1989, 'Worker Participation in Management in the Printing Industry', Journal of Industrial Relations, 31, pp. 478 - 498, http://dx.doi.org/10.1177/002218568903100402

FRENKEL SJ, 1988, 'STRIKES AND THE MEDIA - COMMUNICATION AND CONFLICT - JONES,N', INDUSTRIAL & LABOR RELATIONS REVIEW, 41, pp. 628 - 628, http://dx.doi.org/10.2307/2523598

FRENKEL SJ, 1987, 'POLICING INDUSTRIAL DISPUTES - 1893 TO 1985 - GEARY,R', INDUSTRIAL & LABOR RELATIONS REVIEW, 40, pp. 464 - 464, http://dx.doi.org/10.2307/2523525

Frenkel SJ, 1987, 'Managing through the Recession: An Analysis of Employee Relations in the Australian Engineering Industry', Labour and Industry, 1, pp. 39 - 60, http://dx.doi.org/10.1080/10301763.1987.11673888

Frenkel SJ, 1986, 'Industrial sociology and workplace relations in advanced capitalist societies', International Journal of Comparative Sociology, 27, pp. 69 - 86, http://dx.doi.org/10.1163/156854286X00050

FRENKEL SJ, 1986, 'INDUSTRIAL SOCIOLOGY AND WORKPLACE RELATIONS IN ADVANCED CAPITALIST SOCIETIES', INTERNATIONAL JOURNAL OF COMPARATIVE SOCIOLOGY, 27, pp. 69 - 86, http://dx.doi.org/10.1177/002071528602700105

FRENKEL SJ, 1981, 'DEMOCRACY AND ORGANIZATION IN THE CHINESE INDUSTRIAL-ENTERPRISE - 1948-1953 - BRUGGER,W', AUSTRALIAN ECONOMIC HISTORY REVIEW, 21, pp. 79 - 80, http://dx.doi.org/10.1111/aehr.211br11

FRENKEL SJ, 1981, 'THE DYNAMICS OF INDUSTRIAL-CONFLICT - LESSONS FROM FORD - FRIEDMAN,H, MEREDEEN,S', AUSTRALIAN AND NEW ZEALAND JOURNAL OF SOCIOLOGY, 17, pp. 95 - 96, https://www.webofscience.com/api/gateway?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1981NY87000019&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=891bb5ab6ba270e68a29b250adbe88d1

Frenkel SJ, 1981, 'Book Reviews : MASTERS, UNIONS AND MEN: WORK CONTROL IN BUILDING AND THE RISE OF LABOUR 1830-1914 By Richard Price. Cambridge University Press, Cambridge, 1980, 355 pp., £18.50 (hardback)', Journal of Industrial Relations, 23, pp. 122 - 124, http://dx.doi.org/10.1177/002218568102300112

Frenkel SJ, 1980, 'Inter-industry strike patterns: Towards a new analytical framework', Australian Journal of Management, 5, pp. 27 - 43, http://dx.doi.org/10.1177/031289628000500202

Frenkel SJ, 1979, 'Comparative Workplace Industrial Relations and the Future', Journal of Industrial Relations, 21, pp. 243 - 251, http://dx.doi.org/10.1177/002218567902100207

FRENKEL SJ, 1979, 'INDUSTRIAL DEMOCRACY - A NOTE ON THE EMERY-CAREY EXCHANGE', AUSTRALIAN AND NEW ZEALAND JOURNAL OF SOCIOLOGY, 15, pp. 78 - 82, https://www.webofscience.com/api/gateway?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:A1979KK76900014&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=891bb5ab6ba270e68a29b250adbe88d1

Frenkel SJ, 1978, 'Industrial Conflict, Workplace Characteristics and Accommodation Structure in the Pilbara Iron Ore Industry', Journal of Industrial Relations, 20, pp. 386 - 406, http://dx.doi.org/10.1177/002218567802000402

Conference Papers

Frenkel SJ; Orlitzky M; Wallace CM, 2005, 'Accounting for Absence from Work in Australian Call Centres: Re-enter Human Relations Theory?', presented at International Human Resource Conference Proceedings 2005.

Frenkel SJ, 1988, 'Australian Employers in the Shadow of the Labor Accords', in Industrial Relations: A Journal of Economy and Society, pp. 166 - 179, http://dx.doi.org/10.1111/j.1468-232X.1988.tb00999.x

Conference Presentations

Guan X; Frenkel SJ, 2017, 'How perceptions of training impact employee performance: evidence from two Chinese manufacturing firms', presented at 2017 Annual Academy of Management Meeting, Atlanta, 04 August 2017 - 08 August 2018

Guan X; Frenkel SJ, 2017, 'Explaining supervisor-subordinate guanxi and subordinate performance through a conservation of resources lens', presented at 2017 Annual Meeting of the Academy of Management, Atlanta, 04 August 2017 - 08 August 2017

Groth M; Goodwin RE; Frenkel SJ, 2009, 'Examining the relationship between emotional labor, work context, and employee outcomes', presented at Society for Industrial and Organizational Psychology 2009, New Orleans, USA

Groth M; Frenkel SJ, 2007, 'Emotional labor, well-being and performance among front-line call center workers', presented at Academy of Management Meetings, Philadelphia, PA, USA

Groth M; Frenkel SJ, 2007, 'Forced to smile: The effects of emotional labor of call center employees on performance and absenteeism', presented at Society for Industrial and Organizational Psychology 2007, New York, NY, USA

Reports

Frenkel SJ; Bolen T; Wilcox TP, 1995, Measuring workplace performance, Australian Government Publishing Service, Canberra

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